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Inside Sales - Customer Experience

Company: Client of TELL/COM RECRUITERS
Location: Deerfield Beach
Posted on: May 12, 2022

Job Description:

Job Description The INSIDE SALES position is a key role to the success of our fast-growing sales team. The responsibilities include--- Following up on inbound leads from webinars, tradeshows, and website visitors; cold calling targeted accounts; participating in presentations via the web; and occasionally attending tradeshows. --- Learning and then understanding and being able to articulate our value proposition --- Formulating effective voice mail and email messaging --- Work well in a team and fast paced environment. Qualifications: --- 2 years inside sales and/or lead generation experience (not asking you to make 100 calls a day) --- Demonstrated ability to interact with people successfully over the phone, to lead or persuade, overcome challenges or organize activity --- Disciplined approach to daily activity planning, setting goals and achieving success --- Enthusiastic and self-starting approach --- Ability to communicate effectively (oral and written) --- Ability to take direction, be coached, and mentored --- Strong presence and interpersonal skills --- Demonstrated ability to perform cold and warm calling techniques. --- Ability to triage leads as needed. --- Experience with web applications such as Microsoft Office/Exchange, Salesforce and LinkedIn --- We would like (but it---s not a dealbreaker if you do not have a) Bachelor's degree OR equivalent experience in business or sales experience in the software or another technical industry. All your information will be kept confidential according to EEO guidelines Company Description Our client is a proud provider of market leading cloud-based conversational analytics solutions for improving agent performance across contact channels. With over 10 years of industry leadership and over 2 billion hours of conversations mined, they are able to deliver exceptional value to customers by delivering highly effective, usable, and scalable speech analytics solutions. Our Client sells a multi-channel speech analytics platform that is agnostic to the source system that captures data, supporting integration with all market leading call recorder, chat, and email systems and popular social networking sites. Our Client strives to maintain an organizational agility that allows us to adapt to the ever-changing needs of the market. Over 300 customer requested features have been implemented into our products and our software services team brings extensive product knowledge and years of hands-on best-practice expertise to each customer engagement. Our Client is a privately held company with offices in South Florida and the United Kingdom. They serve clients in a wide variety of industries: financial services, utilities & energy, manufacturing, government, communications, fulfillment & performance marketing, and travel & hospitality. Company Description I have been an independent recruitment professional for over 25 years. I work with established industry leading organizations (as well as mid level start ups) in the CCaaS, UCaaS, Contact Center application software, CX, OmniChannel, Call Recording, CRM, IVR, cPaaS, VoC, Customer Journey, Conversational - Natural Language Speech, Recording, Analytics, Collaboration, Managed Services, RPA, Video, and Ai verticals When I advertise a specific opportunity it will be within the aforementioned industries, I fill all levels of positions from Inside Sales, Sales Development, Customer Experience, senior level Sales, Sales Engineering, Solutions Architect as well as director level, VP and C Level. If the job I'm advertising is a fit then please apply BUT if the job is not a fit AND you work in my industry AND you are actively looking to make a move let me know you can find me on LinkedIn at

Keywords: Client of TELL/COM RECRUITERS, Deerfield Beach , Inside Sales - Customer Experience, Sales , Deerfield Beach, Florida

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