Dispatcher

Company: Mr. Rooter of Central New Jersey
Location: Deerfield Beach
Posted on: August 7, 2022

Job Description:

Job Description As a Customer Service Representative/ Dispatcher , you are a key member in upholding our service philosophy to provide the highest level of customer service. You are responsible for handling incoming calls and scheduling service calls to meet customer requirements. Exemplifying our code of values, you show respect and courtesy to all customers and employees. If this position is for you, you are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis. Specific Responsibilities: Receive incoming calls in professional and courteous manner Prioritize and coordinate the scheduling of services Coordinate delays in schedule with customers and service technicians Use customer development techniques to solicit work through phone, email, mail and personal customer contacts Perform other duties as needed which may include cross-training in related positions Job Requirements: Minimum two years admin experience Experience working in the Construction Industry Familiar with completing construction permit applications Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently Benefits: Medical Benefits We are actively interviewing for this position - Apply today and our hiring manager will follow up All independently owned and operated franchised businesses operate under the service brands--- marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. Rooter Plumbing-- franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

Keywords: Mr. Rooter of Central New Jersey, Deerfield Beach , Dispatcher, Professions , Deerfield Beach, Florida