Desktop Support Technician

Company: eXcell
Location: Deerfield Beach
Posted on: April 10, 2021

Job Description:

eXcell has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity.* * * Excellent Opportunity for a Desktop Support Technician! * * * Contract to Hire * * *Overview:* Identify, log, and resolve technical problems with software applications* Set up and manage user accounts and permissions to consent access to a network* Uphold and test security, blocking unapproved access* Chalk out a maintenance plan for the prevention of unexpected failures* Setting up the Organization's computer system to meet specific business goals* Monitor day to day computer performance* Update and maintain computer inventory and equipment* Maintain and resolve issues on LAN / WAN, VoIP telephone, biometric, AV systems connections* Ensure desktop computers interconnect seamlessly with diverse systems, keeping compatibility factors in mind * Coordinate with vendors to resolve technical problems with desktop computing equipment and software* Endorse and apply upgrades to systems to insure durability* Assess functional needs to regulate system purchase specifications* Resolve hardware and network connectivity issues* Validate & approve VPN access for all remote users* Assist in technical upgrading and maintaining of entire desktop systems* Support the testing and deployment of new applications and systems* Train and guide staff in hardware and software usageQualifications:* Good understanding of computer support and troubleshooting* Knowledge of Windows 10, Mac OSX, Windows Server products, and/or Apple Operating Systems * Relevant certifications such as Microsoft / CompTIA and Cisco* Excellent customer service in face-to-face, phone, or electronic interaction with clients* Ability to work in a team* Ability to prioritize projects* Good language and communications skills* Problem-solving skills W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell--- Supports Equal Employment Opportunity** eXcell---, a division of CompuCom-- Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.

Keywords: eXcell, Deerfield Beach , Desktop Support Technician, Professions , Deerfield Beach, Florida