Mechanical Claims Representative
Company: Robert Half Office Team
Location: Deerfield Beach
Posted on: May 28, 2023
You will be part of a team that reviews, investigates, and authorizes mechanical claims based on a wide range of established contract guidelines
You will be communicating via telephone and email with retail and wholesale customers, repair facilities, and non-related parties to resolve and process claims
You will be utilizing a variety of technology and communication tools to process claims, review policies and procedures, labor times, and retrieve documents
You will be using tools such as AllData, Mitchell, and other Labor Guides to obtain labor times for specific mechanical repairs
*Positions may vary in working hours: Must be able to be flexible and accommodate any 8-hour shift (start time might vary between 8am EST and 12pm EST)
High School diploma or GED preferred. Technical training is a plus
Three or more years of hands-on automotive repair or equivalent automotive technical work preferred. ASE or equivalent Manufacturer certification preferred
A thorough comprehension of the Theory of Automotive/Diesel Technology, Diagnostics and Maintenance
Excellent customer service skills, including strong verbal and written communication and the ability to use influence, negotiate, problem solve, and provide resolutions to handle claims
Proficient use of technology and communication tools including Microsoft and web-based applications, email, instant message and meeting platforms
Strong problem solving, evaluation and time management skills
Set up of a home office with consistent high-speed internet connection is needed for remote and hybrid work arrangement positions
Bilingual (Spanish & English) candidates preferred
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
Keywords: Robert Half Office Team, Deerfield Beach , Mechanical Claims Representative, Other , Deerfield Beach, Florida
here to apply!