Mechanical Claims Representative

Company: Robert Half Office Team
Location: Deerfield Beach
Posted on: May 28, 2023

Job Description:

Description

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  You will be part of a team that reviews, investigates, and authorizes mechanical claims based on a wide range of established contract guidelines
  
  
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  You will be communicating via telephone and email with retail and wholesale customers, repair facilities, and non-related parties to resolve and process claims
  
  
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  You will be utilizing a variety of technology and communication tools to process claims, review policies and procedures, labor times, and retrieve documents
  
  
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  You will be using tools such as AllData, Mitchell, and other Labor Guides to obtain labor times for specific mechanical repairs
  
  
  *Positions may vary in working hours: Must be able to be flexible and accommodate any 8-hour shift (start time might vary between 8am EST and 12pm EST)
  Requirements
  About You
  
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    High School diploma or GED preferred. Technical training is a plus
    
    
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    Three or more years of hands-on automotive repair or equivalent automotive technical work preferred. ASE or equivalent Manufacturer certification preferred
    
    
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    A thorough comprehension of the Theory of Automotive/Diesel Technology, Diagnostics and Maintenance
    
    
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    Excellent customer service skills, including strong verbal and written communication and the ability to use influence, negotiate, problem solve, and provide resolutions to handle claims
    
    
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    Proficient use of technology and communication tools including Microsoft and web-based applications, email, instant message and meeting platforms
    
    
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    Strong problem solving, evaluation and time management skills
    
    
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    Set up of a home office with consistent high-speed internet connection is needed for remote and hybrid work arrangement positions
    
    
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    Bilingual (Spanish & English) candidates preferred
    
    
    Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
    Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
    - 2023 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/terms-of-use) .

Keywords: Robert Half Office Team, Deerfield Beach , Mechanical Claims Representative, Other , Deerfield Beach, Florida