MS 365 Support Specialist
Company: iAnthus Capital
Location: Deerfield Beach
Posted on: May 26, 2023
Job Description:
MS 365 Support SpecialistOverviewDo you have what it takes to be
a part of an industry leading cannabis company? We are iAnthus - a
company dedicated to delivering the best products and services
possible to patients and consumers across the US. -iAnthus is a
high-growth company that is positioned to become one of the US's
largest and most trusted medical and adult use marijuana companies.
Working hand-in-hand with state and local governments, iAnthus and
its many brands feature company-grown, tested, safe, and effective
marijuana products.iAnthus is a looking for an MS 365 Support
Specialist. The MS 365 Support Specialist is a role that is focused
primarily on Microsoft 365 Enterprise Suite and Azure
administration, but will also provide some end user support.We are
seeking a highly skilled and experienced Microsoft Azure
Administrator who specializes in InTune, Defender, and the
Microsoft 365 suite. You will be responsible for managing and
maintaining our Azure cloud infrastructure, configuring and
optimizing cloud services, and ensuring the smooth operation of
InTune, Defender, and the Microsoft 365 suite. Your expertise will
be instrumental in maintaining a secure and efficient cloud
environment while providing support to internal teams and
clients.Key Responsibilities:
Infrastructure Management:Deploy,
configure, and manage virtual machines (currently using VMWare),
virtual networks, - and other infrastructure components, such as
SQL Server Suite.Monitor and optimize SaaS resources to ensure high
availability, scalability, and performance.Implement and manage
Azure governance policies, security controls, and compliance
requirements.InTune Administration:Manage and configure Microsoft
InTune for mobile device management (MDM) and mobile application
management (MAM).Enroll devices, enforce policies, and ensure
compliance across a range of platforms (iOS, Android,
Windows).Troubleshoot and resolve InTune-related issues, including
device registration, policy enforcement, and application
deployment.Defender Administration:Implement and manage Microsoft
Defender for Endpoint to protect endpoints from various security
threats.Configure advanced threat protection policies, conduct
threat analysis, and respond to security incidents.Monitor and
analyze security logs, alerts, and reports to ensure effective
threat detection and prevention.Microsoft 365 Suite
Management:Administer Microsoft 365 services, including Exchange
Online, SharePoint Online, Teams, and other collaboration
tools.Configure and maintain user accounts, groups, and permissions
to ensure proper access controls.Troubleshoot and resolve Microsoft
365 service-related issues, including email delivery,
collaboration, and authentication problemsDocumentation and
Reporting:Create and maintain technical documentation, including
system configurations, procedures, and troubleshooting
guides.Generate reports on system performance, security incidents,
and compliance status.Communicate technical information effectively
to both technical and non-technical stakeholders.Collaboration and
Support:Collaborate with cross-functional teams to support their
various cloud infrastructure needs.Provide technical guidance and
support to end-users, resolving their issues and addressing their
concerns promptly. - This may include other supporting other
critical Line of Business applications as well.Provide guidance and
support to field services techniciansStay up-to-date with the
latest Azure, InTune, Defender, and Microsoft 365 features,
updates, and best practices.Qualifications and Skills:Bachelor's
degree in computer science, information technology, or a related
field (or equivalent work experience).Proven experience as a
Microsoft Azure Administrator, specializing in InTune, Defender,
and the Microsoft 365 suite.Strong knowledge and hands-on
experience with Azure infrastructure management, virtualization,
and networking.Expertise in deploying and managing InTune for MDM
and MAM, including policy enforcement and application
deployment.Experience with Microsoft Defender for Endpoint,
including configuring advanced threat protection policies and
incident response.Proficiency in administering Microsoft 365
services, such as Exchange Online, SharePoint Online, and
Teams.Familiarity with PowerShell scripting for automation and
management of Azure resources.Strong problem-solving and
troubleshooting skills, with the ability to analyze complex
technical issues and provide effective solutions.Excellent
communication skills, with the ability to convey technical
information to both technical and non-technical
stakeholders.Relevant Microsoft certifications, such as Azure
Administrator Associate or Microsoft 365 Certified: Modern Desktop
Administrator Associate, are highly desirable.Physical
DemandsGenerally standing and walking less than 1/3 of the
timeOccasionally lifting computers, monitors, printers and other
peripheralsTypical office environmentRegular local travelBenefits
Competitive Paid Time OffPaid
HolidaysMedical, Dental, Vision, FSA, HSA, and Transit
BenefitsEmployer Paid Short Term Disability, Parental Leave, and
Life InsuranceWellness ProgramEmployee DiscountsWork in an exciting
industry for a growing company where your talents and skills can
have a significant positive impact.iAnthus is an Equal Opportunity
Employer.iAnthus provides equal employment opportunities (EEO) to
all employees and applicants for employment without regard to race,
color, religion, sex, national origin, age, disability, or
genetics. In addition to federal law requirements, iAnthus complies
with applicable state and local laws governing non-discrimination
in employment in every location in which the company has
facilities. This policy applies to all terms and conditions of
employment, including recruiting, hiring, placement, promotion,
termination, layoff, recall, transfer, leaves of absence,
compensation, and training.iAnthus expressly prohibits any form of
workplace harassment based on race, color, religion, gender, sexual
orientation, gender identity or expression, national origin, age,
genetic information, disability, or veteran status.Powered by
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Keywords: iAnthus Capital, Deerfield Beach , MS 365 Support Specialist, Other , Deerfield Beach, Florida
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