Client Relationship Associate
Company: Tuscany 3PL Inc
Location: Deerfield Beach
Posted on: March 16, 2023
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Job Description:
Job Description Develop long-term relationships with valued
clients and their customers. Job description We are looking for a
Client Relations specialist to create and support our relationships
with clients.. This person should be able multi task and resolve
any issues that arise from day to day all while ensuring the client
is service and brand is protected. Applicant requirements: Have
excellent communication skills. Have at least 2 years in a Client
relationship position. Bi-lingual in Spanish a plus Understanding
of logistics a plus. Work with various software programs and multi
task in a high energy environment Understand and be able to
formulate reports using Excel is a must. Proficient in MS Office,
with working knowledge of CRM platforms A customer-oriented
attitude Excellent communication and negotiation skills
Problem-solving aptitude Ability to work well with a team
Responsibilities: - Build relationships with key clients and their
customers - Create plans to address clients business needs - Point
of contact for complaints and escalate issues with the ability to
solve the clients issues - Ensure both the company and clients
adhere to contract terms - Collaborate with internal teams (staff
and senior management) to address customers needs. Specific Duties:
- Answer telephones, take messages and transfer to appropriate
staff member - Meet and greet clients, potential Clients and
Visitors virtually and in person - Ability to listen and evaluate
Client Needs to suggest or structure Services accordingly -
Maintain & update hard copy and electronic filing system - Set up,
maintain & manage calendar for meetings with clients. Job Type:
Full-time Experience:
Keywords: Tuscany 3PL Inc, Deerfield Beach , Client Relationship Associate, Other , Deerfield Beach, Florida
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