Bilingual Customer Service Assocaite

Company: GotWorX Staffing Inc
Location: Deerfield Beach
Posted on: June 22, 2022

Job Description:

GotWorX Staffing is now hiring for Bilingual Customer Service Associates in Deerfield Beach, FL. The customer service representative will be responsible for answering calls, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry that crosses your desk. For additional information or to apply please contact Cassie via phone or text at 954-686-6180 In order to be considered: --- 1 year minimum experience --- Seeking long term employment --- High school degree or equivalent --- Previous experience in customer support, client services, sales, or a related field --- Excellent at communicating over the phone and handling phone systems --- Basic computer skills and experience with tracking and recording call information, filing documents or updating customer profiles/accounts --- Able to concentrate on multiple problems at once --- Excellent time management and prioritization skills --- Ability to answer the phone, listen actively, relay information, and type basic information simultaneously --- Speak English and Spanish --- Customer-focused for positive customer experience and resolution This is a Temp-Hire opportunity for the right candidate. Client is currently offering $14-$15 with increase after 3 months , plus a benefits package one perm employee! Note: THIS IS NOT A REMOTE position GotWorX Staffing, Inc. is committed to equal employment opportunity to all qualified persons without regard to race, color, creed, religion, age, gender, national origin, ancestry, marital status, disability or any other protected status. Job Requirements:Responsibilities: --- Able to think fast, find answers, and respond quickly to customer issues, all with a polite, empathic, and professional voice and manner --- Able to generate sales leads from calls --- Answer and manage incoming calls, emails, chats, and/or interactive voice response systems --- Ability to memorize, recall, or research answers quickly --- Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience --- Ability to learn and follow all customer service procedures and policies --- Strive to meet and go above personal and team targets, goals, and quotas --- Aim for customer resolution and return --- Record, organize and file customer interactions and profile/account changes --- Able to address returns, refunds, and shipping tracking numbers:

Keywords: GotWorX Staffing Inc, Deerfield Beach , Bilingual Customer Service Assocaite, Other , Deerfield Beach, Florida