Bilingual Customer Service Assocaite
Company: GotWorX Staffing Inc
Location: Deerfield Beach
Posted on: June 22, 2022
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Job Description:
GotWorX Staffing is now hiring for Bilingual Customer Service
Associates in Deerfield Beach, FL. The customer service
representative will be responsible for answering calls, provide
product information, and help the customer by being informative,
empathetic, and eager to quickly solve a customer's problem. Must
be willing to listen, learn, and resolve any customer inquiry that
crosses your desk. For additional information or to apply please
contact Cassie via phone or text at 954-686-6180 In order to be
considered: --- 1 year minimum experience --- Seeking long term
employment --- High school degree or equivalent --- Previous
experience in customer support, client services, sales, or a
related field --- Excellent at communicating over the phone and
handling phone systems --- Basic computer skills and experience
with tracking and recording call information, filing documents or
updating customer profiles/accounts --- Able to concentrate on
multiple problems at once --- Excellent time management and
prioritization skills --- Ability to answer the phone, listen
actively, relay information, and type basic information
simultaneously --- Speak English and Spanish --- Customer-focused
for positive customer experience and resolution This is a Temp-Hire
opportunity for the right candidate. Client is currently offering
$14-$15 with increase after 3 months , plus a benefits package one
perm employee! Note: THIS IS NOT A REMOTE position GotWorX
Staffing, Inc. is committed to equal employment opportunity to all
qualified persons without regard to race, color, creed, religion,
age, gender, national origin, ancestry, marital status, disability
or any other protected status. Job Requirements:Responsibilities:
--- Able to think fast, find answers, and respond quickly to
customer issues, all with a polite, empathic, and professional
voice and manner --- Able to generate sales leads from calls ---
Answer and manage incoming calls, emails, chats, and/or interactive
voice response systems --- Ability to memorize, recall, or research
answers quickly --- Excellent customer care and focus; ability to
assess customers' needs and provide the correct answer, path,
troubleshooting, or method for a positive customer experience ---
Ability to learn and follow all customer service procedures and
policies --- Strive to meet and go above personal and team targets,
goals, and quotas --- Aim for customer resolution and return ---
Record, organize and file customer interactions and profile/account
changes --- Able to address returns, refunds, and shipping tracking
numbers:
Keywords: GotWorX Staffing Inc, Deerfield Beach , Bilingual Customer Service Assocaite, Other , Deerfield Beach, Florida
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here to apply!
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