Part-Time Guide (Deerfield Beach)
Company: Parallel
Location: Deerfield Beach
Posted on: May 9, 2022
Job Description:
Job DescriptionEveryone is welcome here. Each of us is unique,
and that's what makes us amazing. We believe in inclusiveness and
celebrating each person's individuality, because there's power in
bringing people with different points of view and life experiences
together. That's why we provide equal employment opportunities
(EEO). All applicants are considered regardless of race, color,
religion, national origin, age, sex, marital status, ancestry,
physical or mental disability, veteran status, or sexual
orientation.So, bring yourself and your best ideas; when we feel
safe and comfortable being ourselves, there's no limit to what we
can achieve.IN A NUTSHELL…Guides take care of our patients and
customers. They are the product and industry experts in our Retail
locations who provide knowledge, exceptional service, and ensure
our stores are places where everyone feels like they belong.This
role is with Surterra Wellness, one of the renowned retail brands
under the Parallel umbrella. Parallel is one of the largest
multi-state cannabis companies in the world, owning and operating
in five markets: Florida (Surterra Wellness), Massachusetts (NETA),
Pennsylvania (Goodblend), Nevada (The Apothecary Shoppe) and Texas
(Surterra Wellness). If you enjoy companies that are growing,
moving fast, and constantly challenging themselves to achieve more,
then Parallel is for you. We work hard, lean on each other, and are
passionate about a pretty ambitious vision … pioneering a new
paradigm of what well-being can be for all people, everywhere. For
more information, visit www.liveparallel.com.WHAT YOU WILL BE
DOING
- Model best-in-class service that consistently exceeds our
customers' expectations and builds a long-term rapport using
established customer service model.
- Provide customers and caregivers with expert cannabis
recommendations discussing therapy goals, product effects, potency,
dosing, methods of consumption, and administration.
- Participate in the patient intake process, entering and
maintaining appropriate paperwork and patient records.
- Accurately receive, prepare, and complete patient orders and
sales utilizing point-of-sale (POS).
- Maintain accurate records of all activities including customer
records for all activities in accordance with the State of Florida
Office of Compassionate Use and Florida Statues for a Medical
Marijuana Treatment Center, as well as regulations set forth by
local, state, and federal agencies.
- Maintain privacy and confidentiality of sensitive patient
information in alignment with HIPAA compliance.
- Appropriately escalate customer conflict or complaint,
inspiring long-term patient relationships and loyalty to our
brands.
- Maintain the cleanliness of the store on a daily
basis.EXPERIENCE AND SKILLS YOU'LL BRINGRequired
- Age 21 or over
- High School Diploma or equivalent
- Valid Government-Issued Photo IDPreferred
- Must be flexible regarding work schedule, including evenings,
weekends, and holidays
- 1 year in Retail or a related industry where customer service
is critical
- Constantly operating a computer and other office machinery
- Strong attention to detail and ability to multitask and manage
time effectively
- Excellent communication and organizational skills
- Ability to manage difficult situations and resolve in a timely
and professional manner
- Microsoft Office Suite proficient levelPHYSICAL REQUIREMENTS
- Must be able to remain in a stationary position for prolonged
periods during the shift
- Ability to assist with lifting stock and materials
- Occasionally positions self to retrieve product or material in
the store throughout the duration of the shiftYOU WILL BE
SUCCESSFUL IF YOU…
- Are self-motivated; micro-managing isn't fun for anyone
- Roll your sleeves up and do the work; strategy is important,
but so is getting stuff done
- Can work fast and be flexible; our industry is always
changing
- Play nice with others; we collaborate with each other a
lot
- Think creatively; sometimes, the "traditional" solution isn't
the best solutionWHAT YOU GET
- Consistent, reliable benefits; Full medical/vision/dental, 401k
with possibility of a company match, access to company-sponsored
well-being programs
- Personal growth; industry-leading leadership and professional
development offerings
- Balance and flexibility; paid time off, paid parental leave,
flexible work arrangements
- Belonging and voice; employee resource groups, product advisory
councils, monthly opportunities to share feedback and discuss your
employee experience
- Chance to make a difference; Employee Relief Fund, community
volunteerism through our Parallel Cares program
- Equity opportunity; ability to share in both the short-term and
the long-term financial success of Parallel
- Employee discountPARALLEL IS UNITED BY OUR VISION, MISSION, &
VALUESOur Vision – why we exist – is to pioneer well-being and
improve the quality of life for humanity through the benefits of
cannabinoids.Our Mission – how we will do this – is to build a
leading, global well-being company through the best talent, our
values, trusted and recognized brands, science and technology-based
innovation, and a relentless focus on execution and continuous
improvement.Our Values – Integrity - Collaboration - Alignment -
Intentionality - Accountability - AgilityWe are an Equal
Opportunity Employer. We embrace and encourage our employees'
differences in age, color, disability, ethnicity, gender identity
or expression, language, national origin, physical and mental
ability, political affiliation, race, religion, sexual orientation,
socioeconomic status, veteran status, and other characteristics
that make our employees unique.DISCLAIMERParallel reserves the
right to change or assign other duties to this job description.
Your employment with Parallel is a voluntary one and is subject to
termination by you or Parallel at will, with or without cause, and
with or without notice, at any time. Nothing in this document shall
be interpreted to be in conflict with or to eliminate or modify in
any way the employment-at-will status of Parallel associates.
Keywords: Parallel, Deerfield Beach , Part-Time Guide (Deerfield Beach), Other , Deerfield Beach, Florida
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