Installation Project Superintendent
Company: LeafFilter
Location: Deerfield Beach
Posted on: May 6, 2022
Job Description:
At Leaf Home, people are at the heart of everything we do, and
we've crafted a team of the very best to ensure we make a
difference. Our brands, including LeafFilter Gutter Protection,
Leaf Home Water Solutions, Leaf Home Safety Solutions, and Leaf
Home Enhancements, invest in our commitment to make each home safer
and more livable. In addition to serving our customers, Leaf Home
strives to build a welcoming and inclusive workplace. We are proud
to be a certified Great Place to Work - as well as a
multi-recipient of Top Workplaces. From free benefits to
people-focused committees like the Women's Committee, Diversity &
Inclusion Committee, and VetConnect, we are dedicated to making
Leaf Home a great place to work every day--- because who doesn't
want a job they can look forward to? Come grow your career with
us!
- Big company with a family-owned feel - YOU are important to us,
and we've built a culture you'll love.
- Recognized as a top Ohio and US workplace by The Plain Dealer,
Energage, and Great Place to Work -.
- Job security - we have locations throughout the U.S. and
Canada, and we're not done growing!
- Inclusion, sustainability, and reliability are at the core of
our culture
- Veterans' resources available to help transitioning service
members find a new rhythm.
- Dedicated to providing resources and encouragement for employee
growth
Position Summary: Serve as the primary point of contact for
in-process installation projects working with the customer, field
installers, and field office personnel. Ensure quality and timely
installation of scoped project while delighting the customer.
Responsible for supporting targeted annual installed volume;
maintaining targeted material and labor costs; and achieving
targeted quality scores and cycle times.
Essential Duties and Responsibilities:
- Act as the primary liaison between the customer and the company
concerning installation, contract and service issues, and has the
discretion to settle customer issues
- Provides timely and ongoing communications with the customers.
- Review the job contract to determine what services can and
cannot be done working with the Project Coordinator on any rework
- Conducts pre-commencement, commencement, in-progress, and
completion visits with assigned projects.
- Measures all custom order products, submits completed job
orders, reviews scope of work, monitors installation labor quality
and progress, and detailed inspection reports
- Supports the installation process by identifying,
communicating, and resolving contract issues with sales staff
- Identifies any special requirements for installations and
communicates those requirements to the installation team
- Inspects and monitors work of installation team to ensure that
the quality and workmanship meets company standards, local and
state building codes
- Troubleshoots, thinks critically, and resolves customer issues
on project site, escalates complex issues as required to leadership
- Partner with training staff to identify opportunities to
improve installation speed and quality based on in-field experience
- Performs other duties as assigned by supervisor.
Experience and Minimum Qualifications:
- High School Diploma or equivalent.
- Must hold a valid driver's license.
- 7+ years' experience and operational knowledge of home
improvement and remodeling which may include bath/wet space,
windows, doors, and/or kitchen cabinet refacing
- Prior experience managing installation labor on multiple
project sites
- Ability to critically think and resolve customer issues while
providing exemplary customer service
- Ability to juggle various work activities and shift their
attention from one task to another to meet the demands of different
stakeholders without "dropping the ball".
- Ability to thrive in a fast-paced, high-energy, team-oriented
environment and have a "roll up your sleeves" and "today not
tomorrow" mentality.
- Apply active listening skills through the ability to comprehend
information presented and respond thoughtfully.
- Detail-oriented and can focus on the task at hand, no matter
how minute, by finding the most efficient and effective pathway to
completion.
- Ability to logically connect ideas, scrutinize and evaluate
arguments, find inconsistencies and errors in work, solve complex
problems, and engage in reflection.
- Ability to provide timely and empathetic help through
in-person, phone, email, and social media avenues that keeps the
co-worker or customer's needs at the forefront of every
interaction.
- Ability to communicate effectively, to recognize, understand,
and manage one's own emotions as well as others, and foster
positive working relationships across all levels of the
organization.
- Holding oneself responsible and being self-driven in
accomplishing business goals, adhering to policies and being
responsible for one's own actions, performance, and decisions.
- Familiarity and comfort using ladders of various heights.
- Proficiency using Microsoft Office Suite (Outlook, Word, Excel,
PowerPoint, Project, and/or Access).
- Must be legally authorized to work in country of employment
without sponsorship for employment visa status (e.g., H1B
status).
Preferred Knowledge, Skills, Abilities or Certifications:
- 5+ years in recruiting, retaining, and managing direct and
subcontracted laborers
Travel Requirements:
- Local travel required.
Overtime/Additional Hours Requirements:
- Additional Hours May Be Required (Exempt Positions)
Physical Requirements
- Field Office/Manufacturing/Construction Environment
- Performs indoor work in a climate-controlled environment and
outside work in varying temperatures and climates.
- Medium work. Exerting up to 50 pounds of force occasionally,
and/or up to 30 pounds of force frequently, and/or up to 10 pounds
of force constantly to move objects.
Are We Your Company?Focused On Growth
Leaf Home is dominating the home improvement industry as we
continue to grow. We work hard and play harder. For us, we strive
to be better than the best and we want you to join in our success!
With offices across the U.S. and Canada, our team is diverse and
strong. From marketing to sales, installation, and service, we have
the best team, right along with the best home solutions. We are
committed to our employees' growth, which we demonstrate by:
- Innovating, Always: Leaf is focused on providing cutting edge
solutions, both for employees and customers
- Partnering With Our Customers: Building strong and trusted
relationships is at the core of everything we do
- Empowering Employees: Our brand begins and ends with our
people, and we provide opportunities for growth and success in a
supportive environment
- Supporting Our Communities: Home is where the heart is, and we
in turn strive to give back to the communities that our customers
and employees call home
What do we offer?
- Industry-leading compensation package
- Fully paid Medical, Dental, and Vision benefits after 90 days
- 401k Savings Plan
- Paid Time Off, Comprehensive Health, Wellbeing, and Financial
Wellness Programs
- Childcare benefits to support families
- Endless opportunity for growth and advancement. Just ask our
current employees!
Other perks you need to know about:
- Employee assistance program - get 24/7 support in areas
including legal, financial planning, and counseling.
- Employee discount marketplace - enjoy discounts on thousands of
products, from cars to local attractions.
- Gym membership compensation - your insurance will help cover
the cost of your gym membership!
- Groups like Vet Connect & the Women's Committee to help you get
involved and to provide resources for your success
Leaf Home Awards and Accolades: Leaf Home has been recognized as a
top workplace by The Plain Dealer, is a multi-year recipient of Top
Workplaces USA by Energage, and has been Certified--- by Great
Place to Work -. A few of our brands have also earned accolades,
including:
- LeafFilter and Leaf Home Safety Solutions have ranked on the
annual Remodeling 550 list
- Leaf Home, LeafFilter, and Leaf Home Safety Solutions have been
recognized on Qualified Remodeler magazine's Top 500 list
- Leaf Home is a Smart Culture Awards honoree for its
employee-focused culture
- Leaf Home is recognized as a growth leader on both the Inc.
5000 and Inc. 5000 Regionals: Midwest lists
For a full list of awards earned by our brands, please visit .
Diversity and Inclusion StatementLeaf Home Solutions is committed
to creating a diverse environment and is proud to be an equal
opportunity employer. We strive to create an environment that
embraces differences and fosters inclusion.
Equal Opportunity Statement
Leaf Home Solutions will recruit, hire, train, and promote persons
in all job titles without regard to race, color, ancestry, national
origin, gender identity or expression, sexual orientation, marital
status, religion, age, results of genetic testing, veteran status,
or physical/mental disability (except where the disability prevents
the individual from being able to perform the essential functions
of the job and cannot be reasonably accommodated in full compliance
with the law). Please send your resume to tstoudmire@leafhome.com
for immediate consideration. #IND123
Keywords: LeafFilter, Deerfield Beach , Installation Project Superintendent, Other , Deerfield Beach, Florida
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