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Director Operations, Compliance

Company: Hairclub
Location: Deerfield Beach
Posted on: October 9, 2021

Job Description:


% of time

Core Functions


Develop and implement Audit framework: Oversee the strategy and execution of the audit process. Remain well versed in relevant and current Business Industry Operations Regulations and Best Practices. Provide guidance to business policies and procedures structure and implementation. Utilizing best practices and HairClub Policy, ensure comprehensive operational audit plans and framework for Enterprise wide Operations: Corporate centers (including Corporate office), Supply Chain Operations inclusive of procurement, new and existing product/brand, construction, facilities, warehousing, and manufacturing compliance for both internal and 3PLs, and Best Operational Standard practices. Ensure clear communications, annual planning in both scope, location, and budgetary requirements.


Oversee and review execution, reports and KPI’s of Audits – Manage and provide analysis of Enterprise wide audit results, ensuring stakeholders of all levels are well informed of pertinent, meaningful findings, remediation's, escalation, and service levels utilizing clear established and standard Compliance reporting, dashboards and KPI’s.


Recommend Process Improvement : Identify opportunities and recommend business processes improvement Enterprise wide, based on audit outcomes and regular monitoring of industry requirements, regulations, and best practices. Create training and rollout as applicable


Develop and Evaluate Strategic Initiatives: Develop strategic initiatives to maintain and improve the audit function as well as work with Executive team to evaluate possible strategic initiatives and present items for consideration which might impact scope, timelines, and budget.

Performs other duties as required


  • Collaborate Enterprise wide with Key stakeholders to develop and execute audits, risk assessments, as well as incorporate continuous improvement recommendations for policy updates and to ensure Risk Mitigation and Best Practice implementation.

  • Consistent timely execution of position's standard checklists, key responsibilities as outlined above and related deliverables
  • Ensure up to date policy, procedures, checklists, backup training for position/deliverables
  • Successful completion of annual SMART goals set together with Manager

  • Undergraduate Degree; preferred focus in areas of Business Administration, Law, Operations, Engineering and/or Accounting
  • Minimum ten years corporate experience internal audit and compliance, international and domestic, retail experience, team leadership and talent development experience preferred.
  • Advanced knowledge of Microsoft Excel, Word, and Outlook

  • Ability to think strategically, communicate vision, and execute plans to meet business objectives
  • Exceptional problem solving and analytical skills
  • Must have excellent communication skills and ability to partner cross functionally and present to senior management
  • Proven ability to identify and drive process and system improvements
  • Demonstrated self-starter comfortable working in a dynamic environment
  • Comfortable in high paced high change environment
  • Experience in and passionate about people development

  • Office environment.
  • Must be able to lift 15 pounds at times
  • Travel up to 5 days per month required

Great Perks & Benefits:

Paid time off (PTO)
Full, comprehensive benefits (medical insurance, dental insurance, life insurance and more)
A 401(k)-retirement savings plan with company match
Tuition reimbursement
Company-paid training
A wealth of opportunities for growth and advancement

HairClub is an Equal Opportunity Employer

Keywords: Hairclub, Deerfield Beach , Director Operations, Compliance, Other , Deerfield Beach, Florida

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