Warranty Claims Administrator/Customer Service Rep Full-Time
Company: NitroFill LLC
Location: Deerfield Beach
Posted on: May 8, 2022
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Job Description:
Job Description Job Title: Warranty Claims
Administrator/Customer Service Full-Time Salary: Competitive Pay
based upon experience. Hours: Full-time position Location:
Deerfield Beach, Florida Job Description: NitroFill, LLC. seeks
full-time Warranty Claims Administrator/Customer Service Rep. Your
tasks will include working in our Tire Claims Center answering
incoming customer phone calls/emails and assisting callers through
the claims validation, adjudication and payment process. Duties and
Responsibilities: Answer incoming tire claim calls from
participating NitroFill dealers and/or program members (customers)
utilizing provided script. Collect program information and enter
into our proprietary computer database. Verify customer membership
coverage. Utilize program to initiate and process claims in a
timely manner. Work with claims team to review, assess and
adjudicate tire claims. Learn our various tire warranty program
terms and conditions. Basic office work (faxing, scanning, filing,
etc.) Display professional manners with all phone and email
communications. Manage high volume calls. Provide excellent
customer service About NitroFill: NitroFill is a nitrogen based
tire inflation product that replaces the air in automobile tires to
increase tire life, fuel economy and safety. NitroFill is sold to
consumers through a nationwide network of over 5,000 new car
dealers, tire stores and automobile service centers. Each NitroFill
purchase includes a Product Warranty/Membership (also known as the
NitroFill Auto Club) which provides, among other benefits, Tire
Coverage, wherein NitroFill will pay to repair or replace any
covered ---NitroFilled tire---. Please learn more about NitroFill
and the NitroFill Auto Club by viewing our consumer web site at
www.nitrofillus.com. Academics and Qualifications: Ideal candidate
will have several years of insurance or warranty claims
administration experience, or similar telephone based customer
service experience. Ideal candidate will have obtained the minimum
college education level of Associates Degree. Ideal candidate will
have some experience working with, or knowledge of, automobile
tires. Excellent customer service and phone skills including:
verbal communication, written communication, listening and
professionalism. Must have extensive software skill including but
not limited to Microsoft Office. Must be dedicated professional
willing to go above and beyond in order to grow with the company.
Ability to work flexible hours. Ability to work from home when
necessary (have internet access with router). Bi-lingual preferred
(English and Spanish) Work Environment: Successful candidate will
operate in a professional office setting. This position also
requires the use of standard office equipment such as computers,
computer software, phones, photocopiers, filing cabinets, and fax
machines. NitroFill provides equal employment opportunity to all
individuals regardless of their race, religion, gender, age, sexual
orientation, national origin, disability, veteran status, or any
other characteristic protected by state, federal, or local law. Job
Type: Full-time Pay: $16.00 per hour Company Description NitroFill
is a nitrogen-based tire inflation product that replaces the air in
automobile tires to increase tire life, fuel economy and safety.
NitroFill is sold to consumers through a nationwide network of over
10,000 new car dealers, tire stores and automobile service centers.
Each NitroFill purchase includes a Product Warranty/Membership
(also known as the NitroFill Auto Club) which provides, among other
benefits, Tire Coverage, wherein NitroFill will pay to repair or
replace any covered ---NitroFilled tire---. Please learn more about
NitroFill and the NitroFill Auto Club by viewing our consumer web
site at NitroFillus.com.
Keywords: NitroFill LLC, Deerfield Beach , Warranty Claims Administrator/Customer Service Rep Full-Time, Hospitality & Tourism , Deerfield Beach, Florida
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