DeerfieldBeachRecruiter Since 2001
the smart solution for Deerfield Beach jobs

Customer Service Specialist

Company: Sutherland
Location: Deerfield Beach
Posted on: April 8, 2021

Job Description:

Job Description

We are hiring Customer Service Specialists to provide outstanding and personal support to customers of an exciting streaming service that hosts some of the best content out there. We are also actively looking for individuals who are bilingual in Portuguese for this opportunity.

Note: This position will start as a work from home opportunity and is only open to candidates in the Coral Springs, FL area.

The role:

As a Customer Service Specialist, you will be providing inbound customer care, primarily over the phone and email. You'll bring your expertise to deliver exceptional customer service and solutions to resolve billing issues, troubleshoot errors and concerns, and guide customers to the products and services that will best meet their entertainment needs.

This is the job for you if:

  • You are the go-to person to help troubleshoot tech problems.
  • You leverage streaming services regularly.
  • You excel at handling customer inquiries of varying types.
  • You are an active listener and can enjoy building rapport with customers.
  • You are energized by the opportunity to learn new things, perform at a high level in a team environment and creatively solve problems.
  • You leverage two-way feedback to enhance your performance.

    What we offer:
    • Competitive hourly rate
    • Medical, dental and vision benefits
    • Paid training
    • Advancement opportunities
      Qualifications
      • An understanding of basic computer and home networking terminology (i.e. operating systems, routers, etc.)
      • Efficient and accurate typing skills (at least 30 words per minute)
      • Experience using a streaming player or gaming system
      • Excellent verbal and written communication skills and are a strong multitasker
      • Driven by solving problems and meeting goals
      • Familiar with Microsoft Office tools
      • Experience in customer service and sales
      • High school diploma or equivalent

        Requirements to work from home:
        • Excellent Internet connectivity:
          • Internet access speeds of 2 Mbps upload and 10 Mbps download - the faster the better!
          • Wireless and/or satellite Internet Service Providers are not compatible with our systems.
          • Productive work environment:
            • In-house network, and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates.
            • A quiet and distraction-free, secure place to work.
            • A headset to use for training and meetings that is/has:
              • USB
              • Dual ear
              • Noise-cancelling microphone
              • A Smartphone (iOS or Android), 4 years old or newer, in which you will be able and willing to download our app that will be leveraged for company communications.
                About us:

                As a digital transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers globally, across industries from financial services to healthcare, achieve greater agility through transformed and automated customer experiences for over 30 years.

                #SP

Keywords: Sutherland, Deerfield Beach , Customer Service Specialist, Hospitality & Tourism , Deerfield Beach, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Line Cook - Part Time
Description: Role Overview br br Our Heart of House Team Members are responsible for setting the pace for a great shift, every shift. They provide dependable, fast service that is absolutely Chili's. If you take (more...)
Company: Chilis
Location: Miami
Posted on: 04/13/2021

Team Member Customer Service - Store 37644 - West Palm Beach
Description: Hiring: Team Member - Customer Service Location: 2509 Okeechobee Blvd West Palm Beach, FL 33409-4005 Pay: Earn up to 9- 10/hour - We offer Daily Pay Complete the short Quick Apply online - Call 800-594-7036 (more...)
Company: Pizza Hut
Location: West Palm Beach
Posted on: 04/13/2021

Line Cook - Flexible Hours
Description: Role Overview br br Our Heart of House Team Members are responsible for setting the pace for a great shift, every shift. They provide dependable, fast service that is absolutely Chili's. If you take (more...)
Company: Chilis
Location: West Palm Beach
Posted on: 04/13/2021


Sous Chef
Description: JOB LOCATED: MIAMI FL Are you interested in a career in the Culinary Field Do you want a job that will challenge you, and develop your skills as a future Chef We are looking for a Sous Chef/ Assistant (more...)
Company: El Carajo
Location: Miami
Posted on: 04/13/2021

Dishwasher
Description: Our House Workers are essential to the success of the Cooper's Hawk team Our House Workers are in charge of creating a positive experience for each guest by contributing to the set-up and break down (more...)
Company: Cooper's Hawk Winery and Restaurant
Location: Miami
Posted on: 04/13/2021

Team Member Customer Service - Store 37641 - Royal Palm Beach
Description: Hiring: Team Member - Customer Service Location: 11851 Southern Blvd Suite B Royal Palm Beach, FL 33411-7629 Pay: Earn up to 9- 10/hour - We offer Daily Pay Complete the short Quick Apply (more...)
Company: Pizza Hut
Location: West Palm Beach
Posted on: 04/13/2021

Domino-s Pizza delivery job - (Palm Springs) - Earn cash & tips DAILY! - (5178)
Description: Delivery Driver br Why Work for Domino--------s/What We are Offering Our Great Team Members br ------- We are the number 1 pizza company in the world br ------- Being number 1 means being busy. (more...)
Company: Domino's
Location: West Palm Beach
Posted on: 04/13/2021

Online Store Manager
Description: Job DescriptionKing Jesus International Ministry, is a Christian Apostolic and Prophetic church located in Miami, Florida. -- br br Christianity is central to the purpose and mission of King Jesus (more...)
Company: King Jesus International Ministry
Location: Miami
Posted on: 04/13/2021

ASAP HIRE - Customer Service Rep
Description: WHY WORK WITH US ABG Leaders does more than just meet goals we are overachievers who are determined to make every meeting with our client a positive one to share information, review old goals and plan (more...)
Company: Baires
Location: Miami
Posted on: 04/13/2021

Line Cook - Flexible Hours
Description: Role Overview br br Our Heart of House Team Members are responsible for setting the pace for a great shift, every shift. They provide dependable, fast service that is absolutely Chili's. If you take (more...)
Company: Chilis
Location: Miami
Posted on: 04/13/2021

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Deerfield Beach RSS job feeds