2898 - Assistant Operations Manager
Company: Surterra Wellness
Location: Deerfield Beach
Posted on: June 21, 2022
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Job Description:
Location: West Palm Beach, FL PARALLEL Everyone is welcome here.
Each of us is unique, and that's what makes us amazing. We believe
in inclusiveness and celebrating each person's individuality,
because there's power in bringing people with different points of
view and life experiences together. That's why we provide equal
employment opportunities (EEO). All applicants are considered
regardless of race, color, religion, national origin, age, sex,
marital status, ancestry, physical or mental disability, veteran
status, or sexual orientation. So, bring yourself and your best
ideas; when we feel safe and comfortable being ourselves, there's
no limit to what we can achieve. IN A NUTSHELL... The Assistant
Operations Manager is an enthusiastic leader who supports the team
in delivering exceptional customer service with a drive to achieve
results while fostering a fun and inspiring environment. This role
is with SURTERRA, one of the renowned retail brands under the
Parallel umbrella. Parallel is one of the largest multi-state
cannabis companies in the world, owning and operating in five
markets; Florida (Surterra Wellness), Massachusetts (NETA),
Pennsylvania (Goodblend), Nevada (The Apothecary Shoppe) and Texas
(Surterra Wellness). If you enjoy companies that are growing,
moving fast, and constantly challenging themselves to achieve more,
then Parallel is for you. We work hard, lean on each other, and are
passionate about a pretty ambitious vision ... pioneering a new
paradigm of what well-being can be for all people, everywhere. For
more information, visit www.liveparallel.com. WHAT YOU WILL BE
DOING Service Maintain a strong presence on the floor to build
relationships with customers, support and develop the team and
drive revenue. Serves as a role-model and resource for store staff
concerning products and services, policies and procedures, industry
news, and changes in regulations. Sales/Financial Responsible for
driving sales to meet and exceed targets. Assist the Store Manager
in meeting all financial goals, including management of the P+L,
payroll and store budgets. Successfully prepare for and support
company driven promotions and launches to meet and exceed sales
targets and deliver the best experience possible for customers.
Leadership & Education Continuously train, coach, and provide
qualitative feedback using the performance management process to
improve team engagement and performance. Provide training to ensure
all store processes align with Standard Operating Procedures, safe
practices, cannabis knowledge, and customer service goals.
Operations Responsible for the store's daily presentation including
visual direction. Responsible for reading, interpreting, and
communicating messages from Corporate Store Operations and takes
proper action including updates bulletin boards and other
communication avenues in store. Responsible for staff time
management including timekeeping, scheduling and creating store
schedules. Partner with the Store Manager to ensure staffing is
prioritized to provide optimal schedules and ensure the best
customer service is provided. Responsible for organization of all
areas back of house which includes managing the supply budget,
inventory oversight and maintaining stock levels. Conducts audits
and maintain accurate records of all activities including customer
records and enforce a culture of compliance for all activities with
strict adherence to the State of Florida Office of Compassionate
Use and Florida Statues for a Medical Marijuana Treatment Center,
as well as regulations set forth by local, state, and federal
agencies. EXPERIENCE AND SKILLS YOU'LL BRING Required Age 21 or
over High School Diploma or equivalent Valid Government-Issued
Photo ID Preferred 1-2 years of supervisory experience Proven
operations, retail and cannabis industry experience Microsoft
Office Suite proficient to advance level Must be flexible regarding
work schedule, including evenings, weekends, and holidays Strong
attention to detail and ability to multitask, plan, prioritize, and
manage time effectively Excellent verbal and written communication
skills with an ability to influence others Demonstrate independent,
strategic thinking and business acumen, proven ability to analyze
sales data and create effective action plans PHYSICAL REQUIREMENTS
Must be able to remain in a stationary position Ability to assist
with lifting stock and materials Routine use of standard office
equipment such as computers, phones or photocopiers. Occasionally
positions self to retrieve product or materials in the store,
including accessing shelving in the storage area. YOU WILL BE
SUCCESSFUL IF YOU... Are self-motivated; micro-managing isn't fun
for anyone Roll your sleeves up and do the work; strategy is
important, but so is getting stuff done Can work fast and be
flexible; our industry is always changing Play nice with others; we
collaborate with each other a lot Think creatively; sometimes, the
"traditional" solution isn't the best solution WHAT YOU GET
Consistent, reliable benefits; Full medical/vision/dental, 401k
with possibility of a company match, access to company-sponsored
well-being programs Personal growth; industry-leading leadership
and professional development offerings Balance and flexibility;
paid time off, paid parental leave, flexible work arrangements
Belonging and voice; employee resource groups, product advisory
councils, monthly opportunities to share feedback and discuss your
employee experience Chance to make a difference; Employee Relief
Fund, community volunteerism through our Parallel Cares program
Equity opportunity; ability to share in both the short-term and the
long-term financial success of Parallel Employee discount PARALLEL
IS UNITED BY OUR VISION, MISSION, & VALUES Our Vision - why we
exist - is to pioneer well-being and improve the quality of life
for humanity through the benefits of cannabinoids. Our Mission -
how we will do this - is to build a leading, global well-being
company through the best talent, our values, trusted and recognized
brands, science and technology-based innovation, and a relentless
focus on execution and continuous improvement. Our Values -
Integrity - Collaboration - Alignment - Intentionality -
Accountability - Agility We are an Equal Opportunity Employer. We
embrace and encourage our employees' differences in age, color,
disability, ethnicity, gender identity or expression, language,
national origin, physical and mental ability, political
affiliation, race, religion, sexual orientation, socioeconomic
status, veteran status, and other characteristics that make our
employees unique. DISCLAIMER Parallel reserves the right to change
or assign other duties to this job description. Your employment
with Parallel is a voluntary one and is subject to termination by
you or Parallel at will, with or without cause, and with or without
notice, at any time. Nothing in this document shall be interpreted
to be in conflict with or to eliminate or modify in any way the
employment-at-will status of Parallel associates. PandoLogic.
Keywords: Operations Manager, Location: Deerfield Beach, FL -
33441
Keywords: Surterra Wellness, Deerfield Beach , 2898 - Assistant Operations Manager, Accounting, Auditing , Deerfield Beach, Florida
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