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Credit Collections Manager

Company: Gemaire Distributors
Location: Deerfield Beach
Posted on: April 8, 2021

Job Description:

Summary:The Credit Account Manager conducts the credit extension & collection of AR with select accounts within a defined geographic portfolio in accordance with Company policy and state statutory regulations. The successful candidate will have strong written and verbal skills as well as being highly adept at problem solving within their customer portfolio. While cultivating strong relationships with contractors in a B-to-B environment, the successful candidate will be able to aggressively address their accounts and place a premium on keeping account write-offs to a minimum. Provides status updates to Departmental Leadership through a variety of ad-hoc reports. Additional duties and special projects may be assigned as required.
Essential Duties and Responsibilities:

  • Manage assigned accounts to establish credit metrics.
  • Receive internal and external customer contact through phone calls and e-mails requesting a variety of customer service-based actions.
  • Review and decision order release for customer accounts.
  • Contact customers for payment commitments to satisfy due or delinquent balances.
  • Negotiate positive resolutions to aging outstandings so as to allow for the continue sale of product to the customer.
  • Cash goal management, facilitating the collection achievement of 100% of goal for the Account Manager's portfolio.
  • Job (construction) Account origination.
  • Open new Terms Accounts as needed.
  • Prepare documentation for collections submittals and/or litigation.
  • Invoice/statement servicing.
  • Gather and analyze credit and financial information on new and existing customers using credit reports, financial statements, and supplier references.
  • Analyze requests for credit extension on new and existing accounts.
  • Release orders within established level of authority and provide thoroughly considered recommendations to the Departmental Leadership on larger orders.
  • Limit losses, control delinquency and secure receivables which pose credit risk and/or receivable exposure.
  • Continuous focus on process improvement
  • Other duties as assigned.
    • Bachelor's degree preferred
    • 2-4 years of related work experience.
    • Knowledge of credit and collections leading practices.
    • Ability to interpret account aging reports.
    • Proficient in Microsoft Office.
    • Customer service oriented/good attention to detail and ability to meet strict deadlines.
    • Ability to handle large work volume and manage multiple priorities.
    • Must be able to work in a team environment.
    • Exceptional written and verbal communication skills

Keywords: Gemaire Distributors, Deerfield Beach , Credit Collections Manager, Accounting, Auditing , Deerfield Beach, Florida

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